North Cork Electrical Ltd Privacy Notice
North Cork Electrical is a renewable energy and electrical contracting solutions provider, with our solutions being deployed across multiple markets and sectors. Our team has extensive experience in the provision of solar PV, electrical vehicle charging, energy monitoring and electrical contracting services. We strive to offer the very best service possible.
Processing personal data in a secure, fair, and transparent way is extremely important to us. We know that your privacy is important to you and this notice explains how we collect and use your information, who we share it with and your legal rights.
This notice applies to our use of your information in connection with the provision of our services and all our related websites, domains, apps, software platforms and systems that may be accessed by our customers, employees and suppliers (collectively the “Services”).
WHO WE ARE
North Cork Electrical Ltd (“North Cork Electrical”, “we”, “us” or “our”) is the provider of the Services and is data controller for your information.
SCOPE
This Privacy Policy is effective from 18th March 2022 and last updated in May 2026. If you are a customer of North Cork Electrical Ltd or you are browsing our website, this policy applies to you.
OUR RESPONSIBILITY
If you are a visitor to our website we act as the ‘data controller’ of personal data. This means we determine why and how your personal data is processed.
WHO THIS NOTICE APPLIES TO
We collect and process information relating to individuals using the Services, including customers, employers, employees, suppliers and others.
YOUR RESPONSIBILITIES
Read this Privacy Notice to understand your rights and how we process your personal data.
If you are a customer, please also check the contracts and/or agreements between us as they may contain further details on how we collect and process your data.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Notice.
INFORMATION WE COLLECT AND HOW WE GET IT
We collect the following types of information from you in order to provide you with information on North Cork Electrical solutions and services, job applications, or register you for updates and news alerts.
| Type of data | Description |
|---|---|
| Personal details | Your name, contact number, email address |
| Organisation details | Your organisation name, address, contact number, email address, website |
| Career details | Your education details, work experience |
| Data that identifies you | Your IP address, geolocation information about where you might be |
| Data on how you use our website | Your URL clickstreams, pages viewed, page response times, how long you stay on our pages, what you do on those pages and how often |
Data protection legislation requires that we can use your data only for certain reasons and where we have a legal basis to do so.
HOW WE USE YOUR INFORMATION
| Activity | Lawful bases | Description |
|---|---|---|
| Product & Service Delivery | Contract | Engaging with you to deliver North Cork Electrical products and services |
| Customer Support | Contract | Notifying you of changes to services and responding to support queries |
| Marketing | Contract & Consent | Sending updates, invites and marketing materials relating to the Services |
| Financial | Contract | Processing your data for taking payments, issuing invoices and payroll |
| Human Resources | Contract | Engaging with you regarding employment with our business |
| Service Improvement & Development | Contract & Legitimate Interests | Improving our services and developing new products and services |
| Safety & Security | Contract & Legitimate Interests | Detecting and preventing fraud and illegal behaviour |
| Legal & Regulatory | Legitimate Interests | Compliance with legal and regulatory obligations |
If you visit our websites or use our apps, we may collect technical and device-related information from your use of the Services.
SPECIAL CATEGORY DATA
We do not process special category data.
OUR LEGAL BASES
In order to collect, use, share and otherwise process your information for the purposes described in this notice, we rely on a number of legal bases including:
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Necessary to perform a contract we have with you;
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Where you have consented to the processing;
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Necessary for compliance with legal obligations;
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Necessary to protect vital interests;
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Necessary in the public interest;
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Necessary for legitimate business interests provided those interests are not overridden by your rights and freedoms.
SHARING YOUR INFORMATION
In the course of providing the Services, we may share information with government departments, regulators, service providers and professional advisers where legally required.
We may share information for the following purposes:
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Providing and supporting the Services;
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Keeping our websites, systems and services safe and secure;
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Legal and regulatory compliance;
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Receiving advice from accountants, solicitors, insurers and consultants;
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Business restructuring, mergers or acquisitions.
Where third parties act as processors, they are contractually required to process information only for authorised purposes.
WHERE WE STORE DATA
The personal data we collect may be processed at our office in Ireland, by team members working remotely, and in data processing facilities operated by third-party service providers.
If personal data is transferred outside the EEA, we take appropriate steps to ensure your privacy rights continue to be protected in accordance with GDPR requirements.
SERVICE PROVIDERS
| Service Provider | Data Collected or Shared | Purpose | Location of Processing |
|---|---|---|---|
| Google Analytics | Personal details, website usage data, cookies, IP address | Website analytics and performance monitoring | USA |
| Microsoft Office 365 | Personal details | Email communications, document management, and file storage | Ireland |
| Dmac Media | Personal details | Website and server hosting services | Ireland |
| OpenSolar | Personal details, property details, energy usage information | Solar proposal generation and project management platform | Australia / Global |
| PaymentPlus | Personal details, financial details | Online payment processing platform | Ireland |
| ServiceM8 | Personal details, service address, scheduling, and job details | Job management, customer communication, and invoicing platform | Australia |
| Xero | Personal details, financial details | Accounting, payroll, and invoicing platform | Global |
| Synergy Advertising | Personal details, marketing interaction data | Marketing and advertising services | Ireland |
| GoHighLevel CRM | Personal details, contact information, communication records, marketing interaction data | Customer relationship management (CRM), marketing automation, lead management, and customer communications | USA / Global |
DATA TRANSFERS
Where we transfer personal information outside the EEA, we do so in accordance with EU data protection law and rely on appropriate safeguards including Standard Contractual Clauses and adequacy decisions adopted by the European Commission.
For further information, including obtaining a copy of the safeguards used to protect your information, please contact data@northcorkelectrical.com.
RETENTION
We retain your information only for as long as necessary in light of the purposes set out in this notice and to comply with legal, accounting and regulatory obligations.
| Item Type | Duration Time |
|---|---|
| Customer quotation | 1 year from completion of contract |
| Customer records relating to provision of services | 6 years from termination of contract |
| Employee application form | Duration of employment |
| Payroll and tax information | 6 years |
| Employee sickness record | 3 years |
| Employee annual leave record | 2 years |
| Employee unpaid leave / special leave records | 3 years |
| Annual Performance Development Review | 5 years |
| Employee records relating to promotion / training / disciplinary | 1 year from termination |
| Employee summary of record of service | 10 years from termination |
| Accidents / injuries at work records | 12 years |
| Equipment maintenance logs / service inspections | Lifetime of equipment |
| Record destruction logs | Never destroyed |
YOUR RIGHTS
You have a number of rights in relation to your personal information including:
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Right of access;
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Right to rectification;
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Right to restriction or deletion;
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Right to object to processing;
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Right to data portability;
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Right to withdraw consent;
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Right to lodge a complaint with the Data Protection Commission.
To exercise your rights please contact data@northcorkelectrical.com.
THIRD PARTY SERVICES
From time to time we may amend this notice to reflect changes in legal requirements, technologies or business operations. Material changes will be communicated through our website or other appropriate channels.
CONTACT US
If you have any questions regarding this notice or wish to exercise your rights, please contact:
Data Protection Lead: Dylan Condon
Postal Address: Gortmore, Lombardstown, Mallow, Co. Cork, Ireland
Telephone: +353 (0) 22 79259
Email: data@northcorkelectrical.com
Last Updated: May 2026
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