North Cork Electrical Ltd Privacy Notice

North Cork Electrical is a renewable energy and electrical contracting solutions provider, with our solutions being deployed across multiple markets and sectors. Our team has extensive experience in the provision of solar PV, electrical vehicle charging, energy monitoring and electrical contracting services. We strive to offer the very best service possible.

Processing personal data in a secure, fair, and transparent way is extremely important to us. We know that your privacy is important to you and this notice explains how we collect and use your information, who we share it with and your legal rights.

This notice applies to our use of your information in connection with the provision of our services and all our related websites, domains, apps, software platforms and systems that may be accessed by our customers, employees and suppliers (collectively the “Services”).

WHO WE ARE

North Cork Electrical Ltd (“North Cork Electrical”, “we”, “us” or “our”) is the provider of the Services and is data controller for your information.

SCOPE

This Privacy Policy is effective from 18th March 2022 and last updated in May 2026. If you are a customer of North Cork Electrical Ltd or you are browsing our website, this policy applies to you.

OUR RESPONSIBILITY

If you are a visitor to our website we act as the ‘data controller’ of personal data. This means we determine why and how your personal data is processed.

WHO THIS NOTICE APPLIES TO

We collect and process information relating to individuals using the Services, including customers, employers, employees, suppliers and others.

YOUR RESPONSIBILITIES

Read this Privacy Notice to understand your rights and how we process your personal data.

If you are a customer, please also check the contracts and/or agreements between us as they may contain further details on how we collect and process your data.

If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Notice.

INFORMATION WE COLLECT AND HOW WE GET IT

We collect the following types of information from you in order to provide you with information on North Cork Electrical solutions and services, job applications, or register you for updates and news alerts.

Type of data Description
Personal details Your name, contact number, email address
Organisation details Your organisation name, address, contact number, email address, website
Career details Your education details, work experience
Data that identifies you Your IP address, geolocation information about where you might be
Data on how you use our website Your URL clickstreams, pages viewed, page response times, how long you stay on our pages, what you do on those pages and how often

Data protection legislation requires that we can use your data only for certain reasons and where we have a legal basis to do so.

HOW WE USE YOUR INFORMATION

Activity Lawful bases Description
Product & Service Delivery Contract Engaging with you to deliver North Cork Electrical products and services
Customer Support Contract Notifying you of changes to services and responding to support queries
Marketing Contract & Consent Sending updates, invites and marketing materials relating to the Services
Financial Contract Processing your data for taking payments, issuing invoices and payroll
Human Resources Contract Engaging with you regarding employment with our business
Service Improvement & Development Contract & Legitimate Interests Improving our services and developing new products and services
Safety & Security Contract & Legitimate Interests Detecting and preventing fraud and illegal behaviour
Legal & Regulatory Legitimate Interests Compliance with legal and regulatory obligations

If you visit our websites or use our apps, we may collect technical and device-related information from your use of the Services.

SPECIAL CATEGORY DATA

We do not process special category data.

OUR LEGAL BASES

In order to collect, use, share and otherwise process your information for the purposes described in this notice, we rely on a number of legal bases including:

  • Necessary to perform a contract we have with you;

  • Where you have consented to the processing;

  • Necessary for compliance with legal obligations;

  • Necessary to protect vital interests;

  • Necessary in the public interest;

  • Necessary for legitimate business interests provided those interests are not overridden by your rights and freedoms.

SHARING YOUR INFORMATION

In the course of providing the Services, we may share information with government departments, regulators, service providers and professional advisers where legally required.

We may share information for the following purposes:

  • Providing and supporting the Services;

  • Keeping our websites, systems and services safe and secure;

  • Legal and regulatory compliance;

  • Receiving advice from accountants, solicitors, insurers and consultants;

  • Business restructuring, mergers or acquisitions.

Where third parties act as processors, they are contractually required to process information only for authorised purposes.

WHERE WE STORE DATA

The personal data we collect may be processed at our office in Ireland, by team members working remotely, and in data processing facilities operated by third-party service providers.

If personal data is transferred outside the EEA, we take appropriate steps to ensure your privacy rights continue to be protected in accordance with GDPR requirements.

SERVICE PROVIDERS

Service Provider Data Collected or Shared Purpose Location of Processing
Google Analytics Personal details, website usage data, cookies, IP address Website analytics and performance monitoring USA
Microsoft Office 365 Personal details Email communications, document management, and file storage Ireland
Dmac Media Personal details Website and server hosting services Ireland
OpenSolar Personal details, property details, energy usage information Solar proposal generation and project management platform Australia / Global
PaymentPlus Personal details, financial details Online payment processing platform Ireland
ServiceM8 Personal details, service address, scheduling, and job details Job management, customer communication, and invoicing platform Australia
Xero Personal details, financial details Accounting, payroll, and invoicing platform Global
Synergy Advertising Personal details, marketing interaction data Marketing and advertising services Ireland
GoHighLevel CRM Personal details, contact information, communication records, marketing interaction data Customer relationship management (CRM), marketing automation, lead management, and customer communications USA / Global

DATA TRANSFERS

Where we transfer personal information outside the EEA, we do so in accordance with EU data protection law and rely on appropriate safeguards including Standard Contractual Clauses and adequacy decisions adopted by the European Commission.

For further information, including obtaining a copy of the safeguards used to protect your information, please contact data@northcorkelectrical.com.

RETENTION

We retain your information only for as long as necessary in light of the purposes set out in this notice and to comply with legal, accounting and regulatory obligations.

Item Type Duration Time
Customer quotation 1 year from completion of contract
Customer records relating to provision of services 6 years from termination of contract
Employee application form Duration of employment
Payroll and tax information 6 years
Employee sickness record 3 years
Employee annual leave record 2 years
Employee unpaid leave / special leave records 3 years
Annual Performance Development Review 5 years
Employee records relating to promotion / training / disciplinary 1 year from termination
Employee summary of record of service 10 years from termination
Accidents / injuries at work records 12 years
Equipment maintenance logs / service inspections Lifetime of equipment
Record destruction logs Never destroyed

YOUR RIGHTS

You have a number of rights in relation to your personal information including:

  • Right of access;

  • Right to rectification;

  • Right to restriction or deletion;

  • Right to object to processing;

  • Right to data portability;

  • Right to withdraw consent;

  • Right to lodge a complaint with the Data Protection Commission.

To exercise your rights please contact data@northcorkelectrical.com.

THIRD PARTY SERVICES

From time to time we may amend this notice to reflect changes in legal requirements, technologies or business operations. Material changes will be communicated through our website or other appropriate channels.

CONTACT US

If you have any questions regarding this notice or wish to exercise your rights, please contact:

Data Protection Lead: Dylan Condon
Postal Address: Gortmore, Lombardstown, Mallow, Co. Cork, Ireland
Telephone: +353 (0) 22 79259
Email: data@northcorkelectrical.com


Last Updated: May 2026

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